The article Shoppers Like What They Know written by Peter M. Todd is about everyday shoppers who are influenced with what they purchase from the get-go. This article discusses how the more people buy of a product, and the more often they do so, the more likely them are to continue to buy it and not change to different brands. To study this, researchers examined 283,000 shoppers in the United Kingdom over a period of about two hundred fifty weeks. They focused on purchases of different household items such as beer, bread, coffee, toilet paper, washing detergent, and yogurt. Results showed that these shoppers became less likely to switch to other brands as the time they had been buying one particular product had increased. This pattern was still seen even when there were cost-saving opportunities. Shoppers continuously bought their same brand, even when presented with the option to buy a different one at a lower cost. Shoppers were sticking to what they had known best, even if that meant not taking the most cost-efficient route. Researchers explained that this way of shopping could be easily influenced. They gave the example of when shoppers are “in a hurry” and so they grab the closest item on the shelf. If this is repeated often enough, they will be accustomed to buying this product that was only an impulsive buy in the first place.
For this research, the topic was human behavior in relation to shoppers and their preferences. The research question asked if shoppers’ product choices were affected by how often they continued to purchase that item. To answer this question, the researchers needed acts, behaviors, and events to determine whether or not the amount of times they bought a particular product affected their decisions to purchase a different brand the next time around. To gather this data, researchers used detached observation, and to analyze it, they organized and compared time and likelihood to change brand purchase to determine whether they had any relation to each other.
Overall, I thought this research was well organized and an intriguing one to learn about. It makes you think about your own personal decisions when at the stores and what influences us to what we ultimately decide to purchase.
Todd, Peter M. “Human behaviour: Shoppers like what they know.” Nature 541.7637 (2017): 294-95. Web. 29 Mar. 2017.